A sample of our regular feedback. All testimonials have been provided courtesy of our customers, at the same time maintaining their anonymity.  Should you wish to have verbal testimonials, these are also available on request.


1. Our responsiveness to your enquiry? Delighted

 2. Turning up for the job on time? Delighted

 3. Our service and professionalism? Delighted

 4. The standard of our workmanship? Delighted

 5. Completing the job when we said we would? Delighted

 What general comments would you make about your dealings with us? Went the extra mile to get things done in a tight timeframe at a busy time of year

 Would you use our services again? Yes

 What type of work was completed? fixing a window frame and wall with mould around it

Kate Matheson - Oakura - Dec 2017


1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Satisfied
5. Completing the job when we said we would? Satisfied

What general comments would you make about your dealings with FIX IT?
They were sunny, friendly, down to earth and very professional..

Would you use FIX IT again?
Yes
 
What type of work was completed?
Building alterations
 
John - Fitzroy Beach - Thu 27/10/2016 3:22 p.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
Professional and friendly team of builders who worked hard everyday to achieve our goals for us.

Would you use FIX IT again?
Yes
 
What type of work was completed?
Structural wall removed, support beam installed
 
Sophie W - Thursday, 5 May 2016 3:34 p.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Not Satisfied

What general comments would you make about your dealings with FIX IT?
I would recommend Isiah and his team at any time.

Would you use FIX IT again?
Yes

 
Vanessa M - Fri 2/10/2015 9:04 a.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
very helpful and professional, confident and confidence-inspiring!!

Would you use FIX IT again?
Yes

What type of work was completed?
Splashback installed

Clodagh A - Monday, 7 September 2015 9:07 p.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
Working with Isiah and the team at Pzazz building was excellent. All variations were pre-agreed and within budget and schedule. All work (including punchlist items) were completed quickly and to a high quality.

Would you use FIX IT again?
Yes

What type of work was completed?
Full bathroom renovation

Ross I - Tue 1/09/2015 9:23 a.m.

 
1. Our responsiveness to your enquiry? Satisfied
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Satisfied
4. The standard of our workmanship? Satisfied
5. Completing the job when we said we would? Satisfied

What general comments would you make about your dealings with FIX IT?
Great service, great communication we are very happy with it.

Would you use FIX IT again?
Yes

What type of work was completed?
refurbished bathroom

Rach L - Mon 31/08/2015 8:55 p.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
You were fun, trustworthy and have a high standard of workmanship.

Would you use FIX IT again?
Yes

What type of work was completed?
Deck, renovated an inside room into a master bedroom, installation of stacker door

Kylee D - Sun 16/08/2015 5:34 p.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Satisfied
4. The standard of our workmanship? Satisfied
5. Completing the job when we said we would? Satisfied

What general comments would you make about your dealings with FIX IT?
Found them very helpful.

Would you use FIX IT again?
Yes

What type of work was completed?
Building repairs as part of insurance claim

Mark C - Mon 13/07/2015 9:03 a.m.


1. Our responsiveness to your enquiry? Satisfied
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Satisfied
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Satisfied

What general comments would you make about your dealings with FIX IT?
Very pleasant to deal with.  Good communication.  An a can do attitude and were very willing to get a good outcome.

Would you use FIX IT again?
Yes

What type of work was completed?
Bathroom, shower and toilet renovations

N & R Boag - Wed 24/06/2015 9:42 p.m.


1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
Very professional with good communication, with personable attention and quality workmanship. Extremely pleased with all aspects.

Would you use FIX IT again?
Yes

What type of work was completed?
Replacement of leaking aluminium window inserts and building work associated with this in the Fitzroy Community Hall

Fitzroy Hall Committee - Mon 8/06/2015 1:53 p.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Not Satisfied

What general comments would you make about your dealings with FIX IT?
Isiah great to deal with . However his sub contractors let him down with completion times.

Would you use FIX IT again?
Yes

What type of work was completed?
Renovated Bathroom

Pauline G - Thu 1/01/2015 7:08 a.m.
 

Please accept our apologies Pauline – we did unfortunately run into some timing challenges with our sub-trades due to conflicting projects – thank you for your patience and understanding – Regards Isiah


1. Our responsiveness to your enquiry? Satisfied
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

Would you use FIX IT again?
Yes

What type of work was completed?
Renovated Bathroom / Toilet / Wash house

Mrs C Manu - card 29/12/14

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
Friendly easy going and trustworthy guys. Felt safe about leaving them in the house on their own without me present. All good. Thanks for a job well done, we love it.

Would you use FIX IT again?
Yes

What type of work was completed?

Stacker door inserted, floor lifted etc

Kylee D - Fri 12/12/2014 8:31 a.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
Very good service and personal relationships with the client. Very fair pricing.

Would you use FIX IT again?
Yes

What type of work was completed?

Replacement of leaking aluminium window in Community Hall

Chris J - Mon 3/11/2014 12:08 p.m.

1. Our responsiveness to your enquiry? Delighted
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Satisfied

What general comments would you make about your dealings with FIX IT?
A very professional quote detailing all costs etc and even this follow-up. The work was excellent though it did take a little longer then first quoted, but overall very satisfied with everything.

Would you use FIX IT again?
Yes

What type of work was completed?
Repairing a fire burnt shed.

Jancie A - Sat 18/10/2014 4:51 p.m.

We are very happy with the wonderful job and the way that Isiah was able to gut out our dark and mouldy bathroom and replace it with a light and extremely tidy new bathroom.
Isiah guided us through the whole process in a way that we were made to feel comfortable with any questions we had.
It was great to see the final result due to Isiah's professionalism and how he was able to bring all the contractors together to create a bathroom that is suitable for a young family with 3 children that is functional, light and breezy.

Many thanks Isiah and we would recommend Isiah to others

Regards
Nichola - Thu 16/10/2014 8:58 p.m.
 

Isiah and the Fixit team were recommended to us and it turned out to be a brilliant recommendation.
The task was a repair and replacement job on some cladding to ensure water tightness.
Isiah gave a reasonable estimate for the job and it came in at the lower end of the range.
Isiah’s approach was to work with us as well as for us. We appreciated the advice, the suggestions as to how we could save some money and the fact that once the job was underway it proceeded quickly and smoothly. Isiah and the team were unfailingly polite, easy to work with and totally honest and professional. It was reassuring to know that we could leave the house when they were working and feel very safe in doing so.
The end result was a professional job with no time wasting and a high quality finish.
Thanks Isiah

Tony & Diane - Tue 2/09/2014 7:34 p.m.

1. Our responsiveness to your enquiry? Satisfied
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Satisfied

What general comments would you make about your dealings with FIX IT?
Isiah was a professional from the first meeting with him until the completion of our bathroom renovation.    Being the builder on the project Isiah managed everything with ease including the sub contractors.  Isiah was very easy to get along with & his communication was excellent, we were always fully informed about what was happening with the renovation. Nothing was ever a hassle and Isiah often went out of his way for us, always with a smile. I would highly recommend Isiah and his team to anyone considering home renovations.

Would you use FIX IT again?
Yes

What type of work was completed?
Bathroom Renovation.

Brooke - Thu 21/08/2014 12:27 p.m.

1. Our responsiveness to your enquiry? Satisfied
2. Turning up for the job on time? Satisfied
3. Our service and professionalism? Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

What general comments would you make about your dealings with FIX IT?
Professional and polite tradesman - despite the horrible weather some days.

Would you use FIX IT again?
Yes

What type of work was completed?
Bathroom - renovations - removal of bath and complete gib and installation of new shower - Isiah is coming back to put silicone around the vanity.

Shirley B - 16 July 2014

 


On his return to New Plymouth we engaged Isiah to assist us with an extensive renovation project of our 1940’s bungalow immediately preceding his taking up the Fix It franchise.

The scope of work included removing existing walls on ground floor, new downstairs timber flooring, new kitchen, laundry, scullery, downstairs bathroom as well as a second storey addition to the house with cantilevered first storey deck.

A message to anyone considering renovations or new building work - I can highly recommend Isiah Reynolds.  Isiah’s assistance in our project aided in the completion of a very large project in a timely and professional manner. We were impressed, not only with the quality and timeliness of his work, but also his genuine desire to make sure we were completely informed and satisfied.  

Isiah took the time to answer all of our questions and made suggestions that would be most cost effective for us.  His craftsmanship, skills, and expertise were most evident in the quality of work he completed both inside and outside of our home.

Thank you Isiah

Brent and Jasmine - June 2014